Professional Employer Services Case Study
Client: Technology Staffing and Support Company

"We’re very, very pleased. I don’t believe there’s another firm like Sequent in the country that offers what they offer."

The Challenge:
Struggling with the challenges of a young, fast growing company
About three years ago, a technology staffing and support company struggled with many of the challenges that face most young, fast growing companies. They were having difficulties building the right corporate culture for the company. Managers and employees alike were not communicating effectively. As a result, the miscommunication led to high employee turnover and, in a few cases, employee litigation.

The Solution:
A turn-key HR Solution from Sequent
After understanding the challenges the company was facing, Sequent initiated a three-phase approach:

Phase 1
First, we quickly put into place systems and processes to address the short-term issues, including placing a Sequent HR professional on site.

Phase 2
Then, we developed and implemented a plan for working with the employees to uncover the root causes of many of the HR issues they were facing.

Phase 3
Finally, we developed a long-term strategic plan, which included conducting in-depth assessments and Communication Enhancement Programs that targeted the root causes of the company’s problematic issues.

The Results:
“When we saw what Sequent had to offer, it just made sense to outsource all of our Human Resources functions to them. It has been a spectacular experience.”
Sequent now handles all of the Human Resources functions for the company some of which include Benefits Administration, Human Resources Consulting, Recruiting, and Employee Orientation.

"What made Sequent different from the other HR outsourcing firms we considered was that Sequent actually listened to us first. Then they tailored their services to meet our specific needs. We just didn’t find this in the other firms that we talked to. Sequent is all about doing what it takes to service us as their client."